ACCESS TICA TENANT DATABASE BY MAIL

You can request access via mail by writing to TICA at P O Box 120 Concord NSW 2137. You are required to provide a stamped self addressed envelope if no envelope is supplied no information will be returned.

Once TICA has received your request, your request will be actioned. A request for payment of AU$14.30 will be forwarded to you requiring payment and an additional stamped self addressed envelope will be required. When payment of the AU$14.30 together with a stamped self addressed envelope is received by TICA the results of your request will be forwarded to you.

Please allow up to five working days to process your request and then a further 8 working days to forward the results to you once payment together with a stamped self addressed envelope is received by TICA.

Note: Payment of $14.30 is payable by Bank Cheque or Money Order only. TICA does not accept personal or company cheque's.

It is important that you print clearly to assist TICA in a speedy response.

When making an enquiry with TICA about your personal information you are required to provide-

	Your full name.
	Your date of birth.
	Your drivers license and or passport numbers (except Australian Passport) and or proof of age card.
	Your current address.
	Your phone number.

Hours of Operation

TICA’s hours of operation are between 9am and 5:30pm Monday to Friday AEST.

(Our office is closed during NSW Public Holidays and throughout the Christmas period from Christmas Eve until the first working day of the New Year. During these times TICA will not be processing any tenant enquiries).

Confidentiality of your Information

It is important to know that any information you provide to TICA to enquire if you are on the database is treated in the strictest confidence and will not be passed onto any other party including the listing member if any. The only time your personal information is passed onto another party is when it is required by law or if you dispute any information record on any of TICA's databases.

Furthermore it is important to know that TICA will not use any of the information provided by you for any purpose other than correcting incorrect information that may be listed on the database.